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FAQ
Here we have collected the most frequently asked questions. Please read them before contacting support.
Shipping Information
What shipping methods are available?
We have two shipping methods Standard and Express Delivery.
Our shipping partners are Bluedart, FedeEx, Delhivery, Indian Post, ExpressBees.
Do you ship internationally?
Yes, we do take international orders that are above 10,000/ INR.
How might I obtain an estimated date of delivery?
The estimated delivery date is mailed to your email address also it can be found in my account section.
Can I split my order to ship to different locations?
Yes. Drop us a mail regarding your shipping address and the ordered items that you want to split.
Payment Information
What payments methods are available?
UPI, Paytm, G-Pay, Net Banking, Credit & Debit Cards are accepted.
Can I split my payment?
Payment splitting is currently not supported, but you can definitely split your order.
Orders And Returns
How do I return or exchange an item?
You have to generate a return request from my account section within 7 days of delivery and further procedure will be mailed to you as soon as you generate the return request.
How do I cancel an order?
There is no big challenge in cancelling the order. You just have to open my orders section and click on the cancel button of the order that you want to cancel.